Cancellation Policy

  • For reservations: 50% deposit is required and a valid Credit Card to reserve reservations for trips with Cays Tours.
  • Please note Our Cancellation Policy is strongly enforced: For Cancellation 48 hours prior trip there is a 50% penalty non-refundable charge apply and 100 % for any cancellation received 24 hours prior trip departure.
  • If We should cancel a trip for any reason, a refund will be processed on your credit card or alternatively, customers can reschedule for another trip. (Optional).